Splashtop On-Prem Self-Hosting Guide

Splashtop On-Prem is a remote desktop solution designed for organizations that require self-hosted deployment. This guide explains how to set up, configure, and maintain your own Splashtop On-Prem server environment.

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Table of Contents

  1. Requirements for Splashtop On-Prem Self-Hosting
  2. Installing Splashtop On-Prem Server
  3. Configuring the Splashtop Gateway
  4. Adding Users and Groups
  5. Installing Streamer and Client Applications
  6. Network and Security Configuration
  7. Maintenance and Support
  8. Frequently Asked Questions

1. Requirements for Splashtop On-Prem Self-Hosting

RequirementDetails
LicensePurchase a Splashtop On-Prem license from the official Splashtop website (splashtop.com/on-prem) or through Splashtop sales.
Operating SystemWindows Server 2016, 2019, or 2022, or Linux distributions such as Ubuntu or CentOS.
HardwareAt least 4-core CPU, 8 GB RAM, and 100 GB storage.
NetworkStatic IP address or DNS name. Required ports: 443, 6783, 6784.

2. Installing Splashtop On-Prem Server

StepDescription
Download InstallerLog in to your Splashtop account and obtain the On-Prem Gateway installer.
Run InstallerExecute the installer on your server and follow the installation instructions.
Access Admin ConsoleOpen a web browser and enter the server IP address with port 443 to access the admin console, for example: https://your-server-ip:443

3. Configuring the Splashtop Gateway

StepDescription
LoginUse the default admin credentials given after installation.
Change PasswordChange the default password immediately for security.
SSL CertificateUpload your SSL certificate through the admin console for secure HTTPS access.

4. Adding Users and Groups

StepDescription
Add UsersAdd users manually in the admin console or integrate with Active Directory or LDAP.
Set PermissionsConfigure user and group permissions according to your organization’s policies.

5. Installing Streamer and Client Applications

StepDescription
Install StreamerDownload and install the Splashtop Streamer on each computer you want to control remotely.
Install ClientInstall the Splashtop Business app on the devices you will use to connect.
ConnectLog in with your On-Prem credentials and connect to available streamers on your network.

6. Network and Security Configuration

SettingDescription
FirewallOpen ports 443, 6783, and 6784 on your firewall.
External AccessSet up NAT or port forwarding for access from outside your local network if needed.
Advanced SecurityEnable single sign-on, two-factor authentication, and other security features in the admin console.

7. Maintenance and Support

TaskDescription
BackupRegularly back up the Splashtop Gateway server and configuration files.
UpdatesKeep your Splashtop On-Prem software updated to the latest version for security and stability.
DocumentationFor detailed documentation, refer to the Splashtop On-Prem Admin Guide PDF, which can be found on the Splashtop website.

8. Frequently Asked Questions

QuestionAnswer
Is Splashtop On-Prem free?No, Splashtop On-Prem is a paid enterprise product. Only this version supports self-hosting.
Can I use Splashtop On-Prem outside my local network?Yes, with correct firewall and port forwarding configuration.
Are there open-source alternatives?Yes, RustDesk and MeshCentral are popular open-source, self-hosted remote desktop solutions.

Example Network Diagram

[Remote Client] <--VPN or HTTPS--> [Splashtop Gateway Server] <--LAN--> [Target PCs with Streamer]

Summary:
This guide provides a clear, SEO-friendly process for self-hosting Splashtop On-Prem, including system requirements, installation, configuration, security, and maintenance. For more details or official documentation, visit the Splashtop official website. If you need further step-by-step instructions for a specific operating system, let me know.